Return & Refund Policy
Thanks for shopping at Shiflet House.
If you are not entirely satisfied with your purchase, we're here to help.
Returns With A Receipt = Refund or Product Replacement
Shiflet House receives returns within 30 days of a Shiflet House purchase date noted on your receipt or proof of payment from Shiflet House.
To be eligible for a refund, the item must be unused and in the same condition that you received it. The item(s) must be in the original packaging.
The item(s) needs to have the receipt or proof of purchase in order to receive a full refund of the product(s) cost returned to the original method of payment or a product replacement.
Returns WITHOUT A Receipt = Store Credit
If you are returning a Shiflet House item for whatever reason AND You do not have a receipt, proof of purchase or is beyond the 30 days from the original purchase date
Shiflet House WILL receive the item(s) and offer you a store credit towards your next purchase at Shiflet House.
Refunds & Store Credit
Once we receive your item(s), we will inspect it and notify you that we have received your returned item(s). We will immediately notify you on the status of your refund after inspecting the item(s).
If you are issued a refund you will receive the credit within a certain amount of days, depending on your credit card issuer's policies or if you paid cash we will mail you a check.
If you are issued a product replacement we will ship your replacement item(s) to you at no additional charge.
If you are issued a store credit it is good for 365 days, equivalent to 1 full year from the return date.Store credit will always remain store credit and will not be converted back into monetary funds. The store credit is only good for the person in which it is credited to and can not be transferred.
You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are nonrefundable.
If you receive a refund, the cost of shipping will be deducted from your refund. If you received free shipping, actual shipping costs will not be deducted from your refund.
If you have any questions on how to return your item to Shiflet House, contact us.